UBASE Acquires AI Startup Return Zero, Aims to Become AICC Leader

UBASE Group is acquiring voice recognition AI startup Return Zero, aiming to become a leading AIBPO tech company beyond its current position as South Korea's largest AICC provider.

Wed May 27 2026

UBASE to Acquire Return Zero

UBASE Group, a leading Business Process Outsourcing (BPO) company in South Korea, is set to acquire Return Zero, an artificial intelligence (AI) startup specializing in voice recognition. UBASE announced on the 27th that it signed an acquisition agreement with Return Zero at the latter's headquarters in Seocho-gu, Seoul, on the 26th. This strategic move aims to propel UBASE beyond its current standing as the largest AICC (AI Contact Center) company in Korea, positioning it to become a prominent AIBPO tech company.

Strengthening AI Capabilities for Business Expansion

Return Zero possesses advanced voice recognition AI technology. Through this acquisition, UBASE plans to bolster its AI capabilities and expand its business scope. UBASE intends to integrate AI technology into the BPO industry to enhance service efficiency and deliver more innovative solutions to its clients. The company aims to establish new AI-driven BPO models and secure a competitive edge in the market.

*Source: 매일경제 (2026-05-27)*

Tags: #UBASE #Return Zero #AI #AICC #BPO